Legal

Terms of Service

Last updated: July 6, 2026

Scope: Glassline photo gallery service.

§ 1 Scope and Contracting Parties

1.1 Provider

Bissekkou Karim-Julian & Weber Raphael GbR, trading as Cueing Ventures, Drachenseestr. 10, 81373 Munich, Germany. Email: hello@cueing.ventures.

1.2 Scope

These General Terms and Conditions apply to all contracts between the provider and users of the Glassline platform. Deviating customer terms apply only if we expressly agree to them in writing.

1.3 Definitions

  • Service: the Glassline photo gallery platform.
  • User: a registered user of the Service.
  • Content: photos, files, text, metadata, and other material uploaded or managed through the Service.
  • Gallery: a photo collection created or managed by a User.

§ 2 Service Description

Glassline is a cloud-based photo gallery platform for uploading, managing, presenting, and sharing photos with selected people or groups. We may improve, adapt, or extend the Service over time.

We aim for 95% availability on an annual average. Maintenance may be announced and, where possible, performed outside peak usage times.

Photos are stored on Amazon Web Services in the European Union. Images may be delivered through Amazon CloudFront, a global content delivery network whose edge locations may be outside the EEA. Such delivery is covered by appropriate safeguards described in the Privacy Policy and Data Processing Agreement. Payment processing is handled by Polar.sh.

§ 3 Contract Formation and Registration

Use of the Service requires registration with name, email address, and acceptance of these Terms and the Privacy Policy. A paid usage contract is formed when you complete a subscription. The Service is intended for users aged 18 and older.

§ 4 Prices and Payment Terms

Current prices are available at glassline.app/#pricing. Unless stated otherwise, the Service is billed as a monthly or annual subscription in advance, depending on the selected plan. Payments, invoices, and subscription management are processed through Polar.sh.

If payment is overdue, we may block access to paid features until outstanding amounts are paid.

4.5 Right of Withdrawal for Consumers

Consumers have the right to withdraw from the contract within 14 days from contract conclusion without giving any reason. To exercise this right, send a clear statement by email to hello@cueing.ventures or by letter to the provider address above.

If you withdraw, we will reimburse payments received from you without undue delay and at the latest within 14 days after receiving your withdrawal notice, using the same payment method unless agreed otherwise.

Your withdrawal right expires early if you expressly consent to immediate performance before the withdrawal period ends and acknowledge that you lose the withdrawal right when performance begins. If services have already been provided, we may deduct proportionate compensation as permitted by law.

§ 5 Usage Rights and Obligations

We grant you a non-exclusive, non-transferable right to use the Service in accordance with these Terms.

You agree to:

  • use the Service only for lawful purposes;
  • not upload content that infringes third-party rights;
  • obtain necessary model releases and, where required, a data protection legal basis or consent for photos of identifiable people;
  • not publish illegal, discriminatory, abusive, or harmful content;
  • not upload malware, spam, or harmful code;
  • keep your access credentials confidential.

§ 6 Ownership of Content and License Grant

You retain ownership and all rights to your Content. By uploading Content, you grant us a limited, non-exclusive, royalty-free license to store, display, deliver, back up, optimize, and technically process the Content solely as necessary to provide the Service and sharing features. This license ends when the Content or your account is deleted, subject to backup cycles and legal retention.

§ 7 Data Protection and Security

Data protection is described in our Privacy Policy, which forms part of these Terms.

7.1a Data Processing Agreement

Where you process third parties' personal data through Glassline, such as client contact details, gallery activity, or photos of identifiable people, you are generally the controller and Glassline is your processor under Article 28 GDPR. Our Data Processing Agreement governs that processing and is incorporated into these Terms for all such customers on every plan. Accepting these Terms accepts the DPA. Enterprise customers may request a countersigned or customized DPA.

We use appropriate technical and organizational measures, including TLS, access controls, backups, monitoring, and the measures described in the DPA. For transfers outside the EEA, such as CDN delivery or email providers, we rely on the EU Standard Contractual Clauses and, where applicable, the UK Addendum, Swiss amendments, and supplementary measures.

Glassline is a sharing and presentation platform, not a primary archive. You must keep your own local backups. We create regular backups, but subject to § 9 we cannot guarantee restoration.

§ 8 Term and Termination

The contract runs for an indefinite period with monthly or annual billing, depending on the selected plan. Either party may terminate with one month's notice to the end of the current billing period. We may terminate without notice for material breaches, payment default of more than 30 days, illegal use, or security threats.

On termination, access ends immediately and account/content data is deleted within 30 days unless longer retention is legally required. See the Privacy Policy and DPA for details.

§ 9 Warranty and Liability

We provide the Service as agreed and remedy defects within a reasonable time.

We are liable without limitation for intent and gross negligence. For slight negligence, we are liable only for breach of a material contractual obligation, meaning an obligation whose fulfilment makes proper performance possible and on which you may regularly rely, limited to foreseeable damage typical for this contract.

Except in the mandatory-liability cases below and as permitted by the previous paragraph, liability for slight negligence is capped at the fees paid in the last 12 months, not exceeding EUR 1,000 per damage event.

Nothing limits or excludes liability for injury to life, body, or health caused by negligent or intentional breach; for intent or gross negligence; under the Product Liability Act; where we assumed a guarantee; or under other mandatory statutory liability.

Subject to the rules above, liability is otherwise excluded, including for indirect or consequential damages and lost profits. Because Glassline is a sharing service, you must keep proper, regular local backups; liability for data loss is limited to the restoration effort that would have been required had proper backups existed.

§ 10 Changes to the Terms

We may update these Terms for legal, technical, or service-related reasons and will inform users by email about material changes. You may object within 6 weeks. If you do not object within that period, the updated Terms are deemed accepted, provided we clearly point this out in the notice. For changes requiring fresh consent, we will ask for consent.

§ 11 Force Majeure

We are released from performance obligations for the duration of events outside our reasonable control, such as natural disasters, cyber attacks, pandemics, war, government action, or major infrastructure outages, to the extent those events prevent performance.

§ 12 Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers resident in another EU/EEA state additionally enjoy the mandatory consumer protections of their country of residence. If individual provisions are invalid, the remaining provisions remain unaffected. The contract language is German; translations are provided for convenience and the German version prevails.

Questions: hello@cueing.ventures.